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Agency

About Coffee & Candle

A London brand and marketing consultancy that starts with strategy and finishes with the work.

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Accessibility statement

We want everyone to be able to use this website. This page explains what we have done, what we know still needs work and how to reach us if something does not work for you.

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Our aim

We aim for this site to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We have not had the site audited by an outside accessibility specialist, so we cannot claim full conformance. We describe it as partially conforming.

What we have done

  1. Pages use clear headings, with the main heading first on every page
  2. Images that carry meaning have descriptive alt text, including the client logos
  3. A skip to content link is available to keyboard users
  4. Form fields have visible labels, and errors say what to fix
  5. Text is set at a readable size, and most text meets the recommended contrast ratio
  6. The site works on phones and tablets, and zooms without breaking

What we know still needs work

These are the issues we have found ourselves. We are working through them.

  1. Some pages do not yet have a main landmark, which helps screen reader users jump to the content
  2. Some pink buttons with white text sit slightly below the recommended contrast ratio for small text
  3. Some text placed over photographs may be hard to read for some people
  4. Parts of the site use animation. We are adding support for the reduced-motion setting across all pages
  5. We have not yet tested every page with a screen reader, so some pages may behave less well than others

Tell us about a problem

If you find something on this site that you cannot use, or if you need information in a different format, email hello@coffeeandcandle.com and tell us the page and what went wrong. We aim to reply within five working days and to fix problems as quickly as we reasonably can.

Your rights

If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS), which advises on discrimination and equality rights in Great Britain.

About this statement

This statement was written on 22 October 2026 and is based on our own checks. We will update it as we fix issues and as we test further.

Need something in a different format?

Email hello@coffeeandcandle.com and we will do our best to help.